Being treated properly is about well-being, respect for dignity, fulfillment, self-esteem, inclusion and the person’s safety.
It is expressed through concerns, attitudes, actions and practices respectful of the values, culture, beliefs, life course, singularity and rights and freedoms of the senior person.
Proper treatment is seen as a positive approach and complementary leverage in the fight against abuse. It can prevent the onset of abuse by promoting positive attitudes and behaviours that respect the senior’s wishes and preferences. It is neither the opposite nor the absence of abuse.